Managed Human & Collaboration Defense

Managed Service 05

Protect the Inbox, the Identity, and the Person Behind the Click.

Cloud Security & Awareness

Layer email protection, identity monitoring, cloud-data visibility, external exposure review, secure browsing, and adaptive education around the way people actually work.

01Fully Managed

Specialists operate the day-to-day program

02Clear Visibility

Evidence and status stay accessible

03Decision Control

You retain authority over material actions

Capability Drill-Down

What This Service Covers

Each capability is operated as part of an agreed service design, with responsibilities, approvals, and boundaries defined before activation.

Many attacks start with a message, a stolen credential, or a convincing prompt. We manage connected safeguards around collaboration, identity, data, browser activity, and user behavior while giving your team clear context for the decisions that remain yours.

01

Email & Collaboration Defense

Inspect the attack paths that target messages, links, files, and shared conversations.

Phishing & Impersonation Protection

Analyze supported messages for phishing, business-email compromise, spoofing, and social engineering.

Malicious File & Link Defense

Evaluate supported attachments and destinations for known or suspicious behavior.

Mailbox Policy & Response

Manage approved block, allow, warning, quarantine, and investigation workflows where supported.

02

Identity & Cloud Data

Connect account behavior, configuration, and data exposure to the wider incident story.

Identity Threat Detection

Baseline supported user activity and flag material deviations such as suspicious access or privilege misuse.

Cross-Signal Correlation

Relate available login, mailbox, configuration, and cloud activity to expose connected attack patterns.

Cloud Data & External Exposure

Surface risky sharing, leaked credentials, and public exposure when included in the selected scope.

03

Security Awareness

Turn awareness into a measured program tied to realistic user risk.

Adaptive Learning

Assign relevant education by audience, risk, schedule, and available language options.

Phishing Simulations

Run authorized campaigns using realistic link, attachment, credential, or QR-based scenarios.

Post-Interaction Coaching

Reinforce safe behavior with timely feedback, learning content, quizzes, and progress tracking.

Managed Operating Model

How We Run It

A repeatable cycle keeps protection aligned with your environment instead of leaving controls on autopilot.

  1. 01

    Connect

    Authorize the supported collaboration and identity data required for the agreed scope.

  2. 02

    Baseline

    Configure policies, understand normal activity, and establish the learning program.

  3. 03

    Protect

    Review detections, investigate context, and coordinate approved response workflows.

  4. 04

    Strengthen

    Use trends, simulations, and findings to tune policy and education.

Visibility & Control

We Manage the Work. You Keep the Decision.

Your team receives the context needed to understand material findings, review recommendations, and make business-impacting remediation decisions.

SecOps Portal
01

Protection Status

Review enabled safeguards and the supported users, mailboxes, or workflows in scope.

02

Incident Context

See related identity, message, user, and cloud evidence when available.

03

Human-Risk Progress

Track campaigns, learning completion, simulation outcomes, and coaching trends.

Package & Scope

Built Around the Coverage You Choose

The Foundation of Signal

Signal centers on managed email, identity, collaboration, external exposure, secure browsing, and human-risk protection. Shield and Command retain this foundation as they add broader coverage.

Connected Defense

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